Claritone Hearing Aid & Speech Therapy Clinic (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://claritonesolution.com/ (the “Site”), or interact with us via phone, email, or messaging apps such as WhatsApp.

Please read this policy carefully. If you do not agree with the terms, please do not use our Site.

1. Information We Collect

We may collect the following types of information:

Personal Data

• Name, phone number, email address, and other details you provide through contact forms, appointment booking, WhatsApp chat, or direct communication.

Health & Service-Related Information

• Information voluntarily shared by you regarding your hearing or speech concerns to help us provide appropriate services.

Derivative Data

• Data automatically collected when you visit our Site, such as your IP address, browser type, device information, operating system, access times, and pages viewed.

Cookies & Tracking Data

• Cookies, tracking pixels, and similar technologies may be used to improve site performance and personalize your experience.

2. How We Use Your Information

We may use your information to:

• Respond to inquiries and provide consultation or appointment scheduling.

• Process and confirm bookings for our clinic services.

• Improve, personalize, and expand our Site.

• Communicate with you for service updates, reminders, and offers.

• Send marketing and informational content (if you have opted in).

• Ensure compliance with medical, legal, and regulatory requirements.

3. Sharing of Your Information

We may share your information in the following situations:

• Service Providers: With trusted third-party vendors (e.g., website hosting, analytics, payment processors, WhatsApp Business API) who assist us in operating our Site and delivering services.

• Legal Requirements: When disclosure is required to comply with law, regulations, or government requests.

• Business Transfers: In case of a merger, acquisition, or reorganization, your data may be transferred as part of business assets.

We do not sell your personal data to third parties.

4. Cookies & Analytics

• We use cookies to improve your browsing experience.

• Our Site may also use third-party tools (e.g., Google Analytics) to understand visitor behavior and improve content.

• You may adjust your browser settings to refuse cookies, but some features of the Site may not function properly.

5. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no data transmission over the Internet or storage system can be guaranteed as 100% secure.

6. Children’s Privacy

Our services are intended for patients of all ages. However, we do not knowingly collect information from children under 13 without parental consent. If we discover such data was collected, we will promptly delete it.

7. Your Rights & Choices

• You may request to access, correct, or delete your personal data.

• You can opt-out of receiving promotional communications by contacting us.

• You may withdraw your consent to data processing at any time (subject to legal or contractual obligations).

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Claritone Hearing Aid & Speech Therapy Clinic
97, Ground Floor, Kalyan Tower, East Lokmanya Street, near Anya Silks,
R.S. Puram, Coimbatore, Tamil Nadu – 641002
📧 Email: info@claritonesolution.com
📞 Phone: +91 77088 88752 / +91 77088 88753